Building a hospitality identity from small ritualsProcess
Building a hospitality identity from small rituals
How observation, language, and everyday café rituals became a practical identity system.
The strongest identity ideas were already present in the way Olive & Ash welcomed people. The work began by documenting those rituals, then translating them into a wordmark, a warm material palette, and a flexible content language.
That shared idea kept every output connected—from the menu and cups to the opening campaign and short film.